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Physicians of Southwest Washington choose Medicare experts to help further serve Thurston County seniors

Health Alliance Medicare partnership features strong provider network, plus quality healthcare coverage and customer service

New to Thurston County, Health Alliance Medicare, a Physicians of Southwest Washington partner, helps members choose from a network of recognized and respected doctors, clinics and hospitals close to home.

“While Health Alliance is new to Western Washington, it has strong provider roots. Created more than 30 years ago by the Carle Clinic Association in Illinois, Health Alliance has a reputation for quality, innovation and member satisfaction—factors that help ensure great healthcare coverage,” said Mariella Cummings, PSW chief executive officer.

To learn more face to face, Medicare beneficiaries can stop by Physicians of Southwest Washington from 8:30 a.m. to 4:30 p.m. Monday through Friday. The office is at 319 Seventh Avenue SE, Suite 201, in downtown Olympia.

“We provide healthcare coverage and customer service the way they ought to be. To us, that just seems right,” said Jana Perry, Health Alliance vice president of sales and retention.

Timing is important. While health insurers nationwide posted Medicare Advantage 2016 plans earlier this month, October 15 marks the start of the Medicare Annual Election Period (AEP), when people on Medicare need to choose their plan for next year. The AEP ends December 7.

Here are answers to some of the most common Medicare questions.

What is Medicare Advantage? Medicare Advantage plans allow members to save money while gaining extras over and above Original Medicare and Medicare Supplement.

What do Medicare Advantage plans cover?

  • Doctor and specialist visits
  • Outpatient surgery and rehab
  • Yearly physicals and eye exams
  • Wellness shots and screenings o Hospital stays
  • Skilled nursing facility care
  • Home healthcare and hospice o Prescriptions

Will I be able to see my doctor? Check out “Find a Doctor” at to see if your doctor is in the Health Alliance Medicare network. More physicians and clinics are being added all the time.

How can I get more information? Health Alliance Medicare representatives can give you the information you need. Call 1-877-795-6120 from 8 a.m. to 8 p.m. daily. TTY/TDD 711.

Health Alliance Medicare is an HMO plan with a Medicare contract. Enrollment in Health Alliance Medicare depends on contract renewal. The provider network may change at any time. You will receive notice when necessary. Other providers are available in our network.

This information is available for free in other languages. Please call our customer service number at 1-877-795-6120 (TTY: 711), 8 a.m. to 8 p.m. daily from October 1 to February 14 and weekdays the rest of the year.

Esta información está disponible sin cargo en otros idiomas. Para obtener información adicional, llamar a nuestro número de servicio al cliente al 1-877-642-3331 (TTY: 711). Nuestro horario es de 8 a.m. a 8 p.m., los 7 días de la semana, 1 de octubre a 14 de febrero, y lunes a viernes el resto del año.

Physicians of Southwest Washington, LLC (PSW) is an independent physician association (IPA) established in 1995 and located in Olympia. PSW represents a network of more than 400 primary care and consulting specialists, as well as local hospitals and ancillary service providers, in Thurston and Lewis counties. With a commitment to quality improvement, clinical integration and meaningful measures of value, PSW’s mission is to support the physician-patient relationship in the independent practice of medicine through fair contracting, responsible resource utilization and prudently adopted innovations in healthcare delivery.


H3471_16_38133 Accepted